Last Updated: [20.02.2025]
Welcome to Genshin Impact! These Terms and Conditions ("Terms") govern your access and use of the game, including any related services, websites, and content. By playing Genshin Impact, you agree to comply with these Terms. If you do not agree, please do not use our services.
1. General Terms
1.1. These Terms apply to all users of Genshin Impact in Australia.
1.2. You must be at least 13 years old to play. If you are under 18, you must have parental or guardian consent.
1.3. We reserve the right to modify these Terms at any time. Changes will be posted here, and continued use of the game means you accept the new Terms.
2. Account and Security
2.1. You must create an account to access certain features of Genshin Impact. You are responsible for maintaining the confidentiality of your account credentials.
2.2. You agree not to share, sell, or transfer your account to others.
2.3. If you suspect unauthorized access to your account, notify us immediately at [email protected].
3. In-Game Purchases
3.1. Genshin Impact offers virtual items, including characters, weapons, and in-game currency. Purchases are non-refundable, except as required by law.
3.2. Prices and availability of virtual items may change without notice.
3.3. Unauthorized transactions, including using stolen payment methods, may result in account suspension.
4. User Conduct
4.1. While playing Genshin Impact, you agree NOT to:
Use cheats, bots, or third-party software to gain an unfair advantage.
Engage in harassment, hate speech, or offensive behavior.
Exploit bugs or game mechanics unfairly.
Violate any local, national, or international laws.
4.2. Breaking these rules may result in penalties, including account suspension or termination.
5. Intellectual Property
5.1. All game content, including characters, artwork, music, and story, is owned by miHoYo and protected under intellectual property laws.
5.2. You may not reproduce, distribute, or modify game content without prior written permission.
6. Limitation of Liability
6.1. Genshin Impact is provided "as is" without warranties of any kind. We do not guarantee uninterrupted gameplay or that all features will function perfectly at all times.
6.2. We are not responsible for data loss, account hacks, or in-game disruptions beyond our control.
7. Termination of Services
7.1. We reserve the right to terminate or suspend your account if you violate these Terms.
7.2. You may stop using the game at any time, but any in-game purchases will not be refunded.
8. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in courts within this jurisdiction.
9. Contact Information
If you have any questions or concerns about these Terms, you can contact us at:
📧 Email: [email protected]
📍 Address: Level 10, 123 Fantasy Street, Sydney, NSW 2000, Australia
📞 Phone: +61 2 3702 5619
By playing Genshin Impact, you acknowledge that you have read and agreed to these Terms. Enjoy your adventure in Teyvat!
